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Generative AI
AI Support Copilot
An LLM-powered helpdesk assistant that drafts replies, summarises tickets and routes them to the right team.
LLMRAGReactNode.js
Try it yourself
Interactive Demo
AI Support CopilotLive
Hi! I'm the support copilot. Ask me anything about your order, refunds, account or pricing.
Ticket insights
Send a message to see how the copilot classifies, prioritises and routes it.
Interactive demo · simulated data
The challenge
Support agents spent most of their day answering repetitive questions and manually triaging tickets across teams.
Our solution
A copilot grounded in the help-centre and order systems that detects intent and sentiment, drafts a reply and routes each ticket automatically.
Key features
- Intent & sentiment detection
- Grounded reply drafting
- Automatic routing & priority
- Agent-in-the-loop approval
Let's Build
What's Next.
Tell us about your idea. We'll show you how AI, cloud and great engineering can turn it into a product that scales.